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Monday, August 21, 2017    
 
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Frequently Asked Questions (FAQs)


Q: How do I order flowers at Philippinesflowersdelivery.com?

A: Ordering at Philippinesflowersdelivery.com is as easy as piece of cake. All you need to do is to select your desired product(s) and click on the image section that will take you to the next page i.e. “product description” page from where you can have a detailed description of the product, also you are provided with the dropdown. Over here you can also select any add-on that you wish to have along with the product(s) you have selected. Once done you will have to click on the “add to cart” button and then on the “Proceed to cart” button which will lead you to the “shopping cart” page where you will have to provide the recipient details along with some of your information which are necessary to process the order. After completing the required fields all you need to do is to click on the “Proceed to Payment” button and make the payment for your order. YOU ARE DONE! Your order will be received on the other end.


Q: I'm not in the Philippines. Can I order flowers to send to someone in the Philippines?

A: Yes, of course. You can order from any corner of the world as long as you have a Credit Card with you or an account on PayPal. Our payment gateway accept most of the credit card and is also PayPal enabled.


Q: Can I pay with cash or a cheque?

A: No, we are sorry but we do not accept cash or cheque. The reason for this is that we are running an online business and therefore we require a PayPal account or a credit card.


Q: Is Philippinesflowersdelivery.com secure?

A: 100% secure. All standards that are required in order to fulfill an online reputable business are being satisfied and with the trust of 2checkout our customers are given full surety that their amount being charged via credit card is in safe hands. Other than that we use PayPal which does not require any introduction for the usual customers on the online world. All in all Philippinesflowersdelivery.com is the most secure site on the online business world.


Q: What are your shipping/delivery policies?

A: We offer 100% satisfaction and therefore in case any mishap with your order that you have placed with us we will either send your order again or we may refund, depending upon the scenario.

For further information and details regarding delivery or shipping you can also visit at;

http://www.philippinesflowersdelivery.com/Terms.aspx
http://www.philippinesflowersdelivery.com/OurShopHours.aspx


Q: What are your shipping/delivery charges?

A: The delivery/shipping charges are fixed which is of only $5.


Q: Can Philippines Flowers Delivery (PFD) deliver flowers for me today?

A: We are offering same day delivery in the entire Metro Manila, if your order is being received before 06:00 am Metro Manila time. Other than that for all the Provincial Areas we are offering next day delivery.


Q: By what time do I need to have ordered if I want same day delivery?

A: For same day delivery (only in Metro Manila) you need to place the order before 06:00 am Metro Manila time.


Q: Can you guarantee delivery on a specific date?

A: Yes of course, we guarantee you delivery on specified date on the following terms and conditions.


Q: Does Philippines Flowers Delivery (PFD) deliver flowers on a Sunday?

A: Yes, we are offering Sunday delivery for entire Metro Manila only.


Q: Can deliveries be made to business addresses or hospitals?

A: Yes, we can deliver to hospitals or business addresses. Please note that you need to provide complete and full information of your recipient for the successful delivery of your order. Such as in case of hospitals you need to provide us with full name, ward number, complete name of hospital etc. or in case of business addresses please provide us with department name, designation etc.

 


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